AT&T Secure Family™

AT&T Secure Family™

By AT&T Services, Inc.

  • Category: Lifestyle
  • Release Date: 2010-02-05
  • Current Version: 3.11.1
  • Adult Rating: 4+
  • File Size: 206.22 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 10.0 or later.
Score: 3
From 10,056 Ratings


Peace of Mind Just Got A Lot Easier As seen on Good Morning America, AT&T Secure Family™ puts parents in control of their children’s phone use. Find your family, control your child’s screen time and manage their phone use. Features * Locate Family – Track your child on demand or on a regular schedule, for example every day after school * Location Alerts - Receive alerts when your child enters or leaves a location, like school or practice. * Location History - Review where your child has been over the previous seven days. * Limit Screen Time – Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose. * Content Filters – Block inappropriate Apps and websites by age or customize your own settings. * Web and App Activity (NEW) – Timestamp history of child’s App usage and Websites visited. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes support for up to 10 lines). Service auto renews every 30 days unless cancelled. AT&T Secure Family Companion App AT&T Secure Family is designed to work with the AT&T Secure Family Companion, a free app in the App Store. Pair your kid’s phone with your phone to get better location accuracy and all the features. AT&T Wireless customers – pairing with AT&T Secure Family Companion is recommended to get all the features of Secure Family. If you do not pair a device, features are limited to AT&T network-based location, scheduled location alerts and location history. AT&T PREPAID wireless customers and customers of other wireless carriers – pairing with AT&T Secure Family Companion on the child device is required to use any of the Secure Family features Other important information about AT&T Secure Family: AT&T Postpaid Wireless customers billed by AT&T when purchased through myAT&T or billed to your iTunes account when purchased through the App Store: - Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. - There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your companion device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion. AT&T PREPAID wireless customers, and customers of other US Wireless carriers billed by the App Store/iTunes: - After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. - To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms. General: - Devices running the Secure Family App or Secure Family Companion App require iOS v.10 or higher. - Note: Continued use of GPS running in the background can dramatically reduce battery life. - Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: View the AT&T Secure Family website at



  • Good idea. Terrible execution.

    By Bill McGee
    Being able to control your kid’s phone is a great idea. But I have to re-pair with my kid’s phone every. single. day. Sometimes multiple times. My guess is that an entire team of DevOps folks at AT&T needs to be fired. Update: Got a completely useless response from the developers. If MDM or VPN wasn’t working it wouldn’t install at all. It installs. It just drops the connection regularly. Stop pretending the problem is user error and acknowledge you have developed a crappy application.
  • Worthless

    By WV9L
    This app is worthless. I can already limit my kids apps with Apples Screentime. Also if the app is deleted, you lose all the features. So your teenagerr can simply delete it. What i need from AT&T is the ability (that was in At&t Smart Limits) to limit who my young children can make calls to and from. This is no longer available. You basically took the most valuable features away and doubled the price. Why would anyone pay you for what Apple provides for free?
  • Waste of money!!

    By Whatever2012joke
    Locations service is never accurate. Inconsistent with how the App works.
  • Doesn’t work

    By matrakilu
    Doesn’t do any of the things it says it can. Won’t block apps, won’t block screen time, it does get close to finding there phones. I have called and call about it over the last 6 or so months. The last time was told it’s a known problem with iOS 13. Keep getting told just call back every month and we will credit the fee. Maybe it should be taken off the market until it can be fixed.
  • Location is wrong

    By Monigyrl
    I really wanted to like this app, I tried it out for a couple of days and it always placed their location as far away. Even when their in the house. I use this app to track my son and elderly Mother and it always, always, always places them miles away from home even when their home. It does this each and every time I use the app, even if their at work. The location is always wrong, always..😡😡
  • Worst app ever.

    By DissafisfiedperusualwithATT
    Seriously never works, I delete it, re-add and it still keep giving me error messages, but continues to charge me. Total crap app. Save your $8. This is a total joke.
  • Kids can easily work around this

    By Donna Vida
    Took my kid less than a week to figure out how to work around this system.
  • Okay. If it’s working...

    By mdynan
    And it’s usually not
  • Block calls

    By Primcellar
    Upset I am unable to block a phone number and I can not turn off iMessage and Phone calls. When it’s bedtime..
  • Good when works but frequently unpairs

    5 stars if didn’t have to reconnect frequently